General Queries
Yes, COD is available for orders on all serviceable pincodes.
– Visit the Place your Return / Exchange Request section on the website / app or click here to raise a return/exchange request for your order.
– Submit the required details as prompted.
– Follow the instructions and select the item(s) you would want to Return/Exchange.
Please note that the Return/Exchange request needs to be raised within 7 days of the delivery date. Reverse pickup will be done in 2-3 working days by our courier partner. Once we receive the product, we would get in touch with you to confirm your request.
In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.
The order usually takes 2-3 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please get in touch with us on: [email protected]
You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.
In case the order does not get delivered within 5-7 working days, you can write to us at:
Email : [email protected]
We will do our best to get it delivered at the earliest.
There are no shipping charges applicable on any order value.
Cancellation, Return / Exchange & Refund
Legend-Day allows you to cancel your purchase before it is shipped. However, If we have already shipped your order, you can return it back to the delivery executive at the time of delivery. We will process the refund into the source account if the order amount was paid online.
In case of returns/exchange, visit the returns section on the website or click here to raise a return request for your order. You need to pack the product back in its original packing (with tags) and handover the packet to our courier person. As soon as we have it back in our warehouse, we will verify and issue a refund on the same account details used while making payment.
We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product, please visit the returns section on the website or click here to raise a return request if you receive any wrong order.
Return request needs to be raised within 7 days of the delivery date.
For return / exchange, the reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund for return or the request for exchange will be initiated within 72 hours. Once the product is dispatched, it will take 7-10 working days to reach you. For further assistance please get us in touch: [email protected]
It takes 2-5 working days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for return or the exchange request will be initiated within 72 hours.
For prepaid orders, the mode of refund depends on the mode of payment for the order. The amount would be credited to your account within 2-3 working days. If not, please get in touch with your respective bank.
Once the product(s) reaches us and passes the QC, refund in the form of store credit or bank A/C will be sent to the registered E-mail.
For further information on your returned order, you may log into your account or reach us at: [email protected]
Sizing Help
While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit. You may click on the same and find your perfect size.
Payments
In most cases, the payment gets automatically credited back to you account within 2-3 business days. In case it does not, mail us the details of your transaction at: [email protected]
We will verify and get back to you at the earliest.